![]() We discussed my challenges in fit and finish of cowboy boots. Chisos has responded to every email, phone call, voice message (and yes I have left a few). Hell one company I waisted money on wouldn't even respond to my emails, phone calls, and chats on their website. I found the Chisos fit all these requirements for me, to include quality product and quality customer service. ![]() Stacked leather heal, true leather outsole, didn't love the wide square toe (as my foot is not wide). I could not bring myself to spend $500+ on a pair of boots, however I was particular in what I was hunting. Quality over quantity, I had hunted for boots across 4 states. Thanks again Will for looking after me as a customer. When Chisos make the No1 and Ropers in EE sizing I will be giving them another go for sure, I reckon introducing a black cherry color would be great too! How a company responds and treats you when something is not right with a purchase really gives the measure of how good they really are and this is why I had to give 5 stars despite the issues. ![]() I think it’s pretty rare these days that a person or company acts with such honor and integrity and treat customers like they are valued and respected. This was disappointing for me given the price plus I paid extra for shipping and I thought I would remain so as so often if you’ve ordered from overseas companies and there’s an issue they just don’t care.Īnyway after some emails Chisos founder Will refunded me for the boots and thanked me for the feedback he could incorporate. When I pulled them of and inspected them further it was clear the quality was there but unfortunately in the case of my pair of boots some issues had been missed. ![]() When they arrived I quickly got them on my feet, pulling them on with that nice ‘pop’, they felt very slightly more roomy than my other 10EE boots straight out of the box but like everyone says they were very comfortable, like they were already broken in. I am an overseas customer and was really impressed that it took about two and a half days to reach me from the time of ordering. This convinced me to pull the trigger and order the No2. So when I decided to buy a new pair of boots I did a bit of research on the net to see what’s out there in 2022.Ĭhisos reviews and press frequently popped up and I really liked how they really seemed to want to ‘do better’ than the big names on offer. ![]()
0 Comments
Leave a Reply. |